About Safe Haven – A Ray of Hope

Safeguarding Policy



Our charitable activities include working with vulnerable people.  The purpose of this policy is to protect them and provide stakeholders and the public with the overarching principles that guide our approach in doing so. 




This policy applies to anyone working on our behalf, including our trustees and other volunteers.


Partner organisations will be required to have their own safeguarding procedures that must, as a minimum, meet the standards outlined below, and include any additional legal or regulatory requirements specific to their work.  These include, but are not limited to:


·      Other UK regulators, if applicable

·      Charity Commission guidance – working overseas.

·      The International Child Safeguarding Standards.

Safeguarding should be appropriately reflected in other relevant policies and procedures. 




We believe that:


  • Nobody who is involved in our work should ever experience abuse, harm, neglect or exploitation.
  • The Board and volunteers have a responsibility to promote the welfare of all of our beneficiaries, staff and volunteers, to keep them safe and to work in a way that protects them.
  • We all have a collective responsibility for creating a culture in which our people not only feel safe, but also able to speak up, if they have any concerns.

Types of Abuse


Abuse can take many forms, such as physical, psychological or emotional, financial, sexual or institutional abuse, including neglect and exploitation.  Signs that may indicate the different types of abuse are at Appendix 1.


Reporting Concerns


If a crime is in progress, or an individual in immediate danger, call 999 (UK) or 112199 (Nigeria), as you would in any other circumstances. 


If you are a beneficiary, or member of the public, make your concerns known to a member of our team, who will alert a senior member of the charity. 


For staff and volunteers, you should make your concerns known to your supervisor.  If you feel unable to do so, speak to a member of the senior team.   


The trustees are mindful of their reporting obligations to the Charity Commission in respect of Serious Incident Reporting and, if applicable, other regulator.  They are aware of the Government guidance on handling safeguarding allegations.




Trustees.  This safeguarding policy will be reviewed and approved by the Board annually. 


Trustees are aware of and will comply with the Charity Commission guidance on safeguarding and protecting people and also the 10 actions trustee boards need to take to ensure good safeguarding governance. 


A lead trustee/committee with be given responsibility for the oversight of all aspects of safety, including whistleblowing and H&SW.  This will include:


  • Creating a culture of respect, in which everyone feel safe and able to speak up.
  • An annual review of safety, with recommendations to the Board.
  • Receiving regular reports, to ensure this and related policies are being applied consistently.
  • Providing oversight of any lapses in safeguarding.
  • And ensuring that any issues are properly investigated and dealt with quickly, fairly and sensitively, and any reporting to the Police/statutory authorities is carried out.
  • Leading the organisation in way that makes everyone feels safe and able to speak up.
  • Ensuring safeguarding risk assessments are carried out and appropriate action taken to minimise these risks, as part of our risk management processes.
  • Ensuring that all relevant checks are carried out in recruiting staff and volunteers.
  • Planning programmes/activities to take into account potential safeguarding risks, to ensure these are adequately mitigated.
  • Ensuring that all appointments that require DBS clearance and safeguarding training are identified, including the level of DBS and any training required.
  • Ensuring that a central register is maintained and subject to regular monitoring to ensure that DBS clearances and training are kept up-to-date.
  • Ensuring that safeguarding requirements (eg DBS) and responsibilities are reflected in job descriptions, appraisal objectives and personal development plans, as appropriate.
  • Listening and engaging, beneficiaries, staff, volunteers and others and involving them as appropriate.
  • Responding to any concerns sensitively and acting quickly to address these.
  • Ensuring that personal data is stored and managed in a safe way that is compliant with data protection regulations, including valid consent to use any imagery or video.
  • Making staff, volunteers and others aware of:
    • Our safeguarding procedures and their specific safeguarding responsibilities on induction, with regular updates/reminders, as necessary.
    • The signs of potential abuse and how to report these.

Everyone. To be aware of our procedures, undertake any necessary training, be aware of the risks and signs of potential abuse and, if you have concerns, to report these immediately (see above).


We will ensure that:


Approval and Review

Approval By Date Next Review  Date
Trustee Board Mar 21 Mar 22